Communication Practices

Basic Emergency Communication Practices

  • Listen before transmitting.
  • Use standard ITU phonetics.
  • Use 24-hour time format.
  • Accuracy is the first priority, rather than speed.
  • Be clear and concise by not using unnecessary words.
  • Talk across the FACE of the microphone.
  • Transmit messages exactly.
  • Always transmit FACTS rather than hearsay.
  • Stay alert — take breaks when needed.
  • Always know your location.
  • Avoid using Q-signals or 10-codes in voice transmissions.
  • Speak slowly and clearly, with little emotion in your voice.
  • Use tactical call signs whenever possible.
  • No wisecracks or jokes on an emergency net.
  • Never transmit the names of injured or deceased individuals over a voice channel.
  • Read every message before transmitting it.  If you have questions about what is being communicated, get clarification from the originating party.  A good message will never require the recipient to ask for additional information.
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